Recently added item(s)

Returns Policy

100% Satisfaction Returns Policy

At miracle-bliss, we want you to be completely satisfied with each and every purchase. We believe that the creation of a bridge between consumers and world artists depends on high quality products and extraordinary customer service.

How do I return an item delivered within the U.S?

Refunds will be available for up to 60 days from the day you receive your order. You must request a Returned Merchandise Authorization (RMA) number during this 60-day period to qualify for a refund. To request an RMA number, please log in to your mymiracle-bliss account, visit the Orders &Returns section, and locate the order that contains the item(s) you would like to return. If your return is in any way a result of an error by miracle-bliss, we will provide you with a prepaid return label and will happily refund all applicable shipping costs paid on the product(s) you are returning.

If the return is not the result of an error by miracle-bliss, you will be responsible for all shipping and gift box costs incurred for the order and any costs associated with returning the item(s). Please send your return using a reliable carrier that offers tracking (such as UPS, FedEx, or Priority Mail). It is strongly recommended that you insure the package, as you will be responsible for ensuring that all items arrive at the returns center in their original condition.

IMPORTANT NOTE: Refunds will not be issued if the returned products have been damaged or altered in any way before arriving at the Returns Center.

No refunds will be available after the 60-day returns period has expired.

How do I return an item that was shipped outside the US?

Refunds will be available for up to 60 days from the day you receive your order. You must request a Returned Merchandise Authorization (RMA) number during this 60-day period to qualify for a refund. To request an RMA number, please log in to your mymiracle-bliss account, visit the Orders &Returns section, and locate the order that contains the item(s) you would like to return. If your return is in any way a result of an error by miracle-bliss, please be sure to indicate the nature of the error when requesting the RMA number and a member of our customer service team will provide you with further instructions.

If the return is not a result of an error by miracle-bliss, you will be responsible for all shipping costs, duties and taxes incurred for the order and return of the product(s). You must send your return using a reliable international carrier that offers tracking (such as EMS, UPS, FedEx, TNT, or DHL). It is strongly recommended that you insure the package, as you will be responsible for ensuring that all items arrive at the Returns Center in their original condition.

IMPORTANT NOTE: Refunds will not be issued if the returned products have been damaged or altered in any way before arriving at the Returns Center.

No refunds will be available after the 60-day returns period has expired.

Step-by-Step Return Instructions

Request a Returned Merchandise Authorization (RMA) number. For fastest service, please log in to your mymiracle-bliss account, visit the Orders & Returns section, and locate the order that contains the item(s) you would like to return. If you prefer, you may also submit your RMA request via email.
RMA Number and detailed return instructions are provided by miracle-bliss. If the return is the result of an error by miracle-bliss and the merchandise is being returned from an address in the continental United States, we will provide you with a prepaid return label. If the return is the result of an error by miracle-bliss but the merchandise is being returned from an address outside the continental United States, we will provide you with special instructions. In all other cases, the address for the nearest Returns Center will be provided.
Returning the item(s) to miracle-bliss. Be certain to include your RMA number inside each package being returned. If you are responsible for return shipping costs, please use a trackable shipping service (UPS, FedEx, or Priority Mail within the US; EMS, UPS, FedEx, TNT, or DHL from outside the US) to ensure that all items are received at the Returns Center in good order.
Requesting RMA Via Email

If you do not have a mymiracle-bliss account or simply prefer to use email, you may also submit an RMA request by emailing our customer service team at [email protected] Please be sure to include your order number (which appears on your packing list), the name or Product ID of the product(s) that you would like to return, your name and email address, and the reason for the return (please provide as much detail as possible). You will receive a response from our customer service team with your RMA Number and any special return instructions, typically within one business day. For faster service, please consider submitting your RMA request through the Orders & Returns section of yourmymiracle-bliss account.

X